Smoke damage is a covered peril in most homeowners policies. It will (temporarily or permanently) damage porous materials such as fabrics, rugs, curtains and unfinished wood. Some items can be cleaned, others need to be replaced. Marble and tile may experience discoloration. Your insurance company will most likely pay for cleaning smoke and ash, but disputes often arise over cleaning versus replacing items that have been exposed to smoke. For example, suppose your insurance adjuster insists that cleaning your drapes is sufficient. The scenario below presents two possible outcomes:
Will my insurance policy pay for cleaning smoke and ash?